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Concierge

Someone to read it with you.

A named person who goes through your reports with you, from offer to keys. £499 when it opens. A small founding group gets it free in exchange for a 20-minute call each week.

What a person does for you

  • A named person who reads every report with you.
  • Help putting your offer into words, and what to ask the agent.
  • A 20-minute call every week, from offer to keys.
  • Messages to your solicitor, drafted for you to send.
  • A read-through of your survey, in plain English.

What it isn’t

  • Legal services. You keep your own solicitor; we help you work with them.
  • Mortgage services. You keep your own broker.
  • Surveying. We read the report you commissioned; we do not produce one.

The part nobody warns you about

From sale agreed to keys takes 154 days on average across Great Britain — 36 days longer than in 2019[3]. Most of it is waiting. Knowing which weeks are normal and which ones need a phone call is most of the job.

  1. Offer acceptedThe paperwork starts. Nothing is binding yet.
  2. Searches orderedLocal authority, drainage, environmental. This is where weeks go.
  3. SurveyBooked, done, and then read properly.
  4. EnquiriesSolicitors ask each other questions. A precise question gets a precise answer.
  5. ExchangeNow it is binding, and the date is set.
  6. KeysCompletion. The part everyone pictures.

Apply

Apply for a founding place

We read every application ourselves. If it is not a fit we will say so rather than leave you waiting.

The first half of a postcode, for example RG1.

A sentence is plenty. "Two-bed terrace, first home."

0 of 500 characters

We store what you type here so a person can read it. We never ask for, receive or store your income, deposit or budget.

Start with the home you’re looking at.

The concierge reads Reckon reports with you. The reports themselves are free to try.

Check any listing free

An automated estimate from public and listing data — not a RICS valuation, survey, or financial advice.

Sources

  1. Rightmove analysis, 31 July 2026, reported by Mortgage Soup. https://mortgagesoup.co.uk/lengthy-completions-put-mortgage-offers-under-pressure/Supporting: Connells Group, 11 May 2026 — 104 days from under offer to exchange in April 2026. https://www.connellsgroup.co.uk/news/2026/05/11/conveyancing-delays-push-time-to-exchange-contracts-past-100-days/